⚖️ Legal Agreement

This is a legally binding agreement between you and Lumpaxwallet. Please read carefully before using our products or services.

1 Acceptance of Terms

By purchasing, using, or accessing Lumpaxwallet products and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our products or services.

IMPORTANT: Lumpaxwallet is a hardware device designed to securely store private keys for cryptocurrencies. It does not offer exchange, trading, or custodial services. We do not have access to your private keys or cryptocurrency assets.

2 Definitions

  • "Company", "we", "our", "us": Refers to Lumpaxwallet
  • "Product": The Lumpaxwallet hardware wallet device
  • "Services": Supporting software, firmware, and customer support
  • "User", "you", "your": The individual or entity using our products
  • "Private Keys": Cryptographic keys used to access cryptocurrency
  • "Non-custodial": We do not hold or control your cryptocurrency assets

3 Products & Services Description

3.1 Hardware Wallet

Lumpaxwallet provides a non-custodial hardware wallet for securely storing cryptocurrency private keys. The device:

  • Generates and stores private keys offline
  • Signs transactions within the secure element
  • Never exposes private keys to internet-connected devices
  • Provides backup and recovery options through seed phrases

3.2 What We Don't Provide

Lumpaxwallet does NOT provide:

  • Cryptocurrency exchange services
  • Trading or brokerage services
  • Custodial wallet services
  • Investment advice
  • Access to or control over your cryptocurrency

4 Use of Products

4.1 Acceptable Use

You agree to use Lumpaxwallet products only for lawful purposes and in accordance with these Terms. You are responsible for:

  • Keeping your device physically secure
  • Protecting your PIN and recovery seed phrase
  • Ensuring compatibility with your systems
  • Complying with all applicable laws and regulations

4.2 User Responsibilities

YOUR RESPONSIBILITIES:

  • You are solely responsible for your private keys and recovery phrases
  • Lost or forgotten PINs/seed phrases cannot be recovered by us
  • You must verify all transaction details before signing
  • You must keep your device firmware updated

4.3 Prohibited Uses

You may not use our products to:

  • Engage in illegal activities or money laundering
  • Violate any applicable laws or regulations
  • Attempt to reverse engineer or modify the device
  • Use the device for any purpose other than private key storage

5 Purchases & Payment

5.1 Pricing

All prices are listed in US Dollars and are subject to change without notice. Prices do not include applicable taxes or shipping costs unless explicitly stated.

5.2 Payment Terms

  • Payment is due at the time of purchase
  • We accept major credit cards and selected cryptocurrencies
  • All sales are final unless covered by warranty or return policy
  • You are responsible for any additional customs or import duties

5.3 Shipping

We ship worldwide from our facility in New York. Shipping times and costs vary by location and selected shipping method. Risk of loss passes to you upon delivery to the carrier.

5.4 Returns & Refunds

Return Policy:

  • Unopened products: 30-day return period
  • Opened products: Not returnable unless defective
  • Return shipping costs are customer's responsibility
  • Refunds processed within 5-7 business days of receipt

6 Warranty & Disclaimers

6.1 Limited Warranty

Lumpaxwallet provides a one-year limited warranty against defects in materials and workmanship under normal use. This warranty does not cover:

  • Damage from misuse, abuse, or accidents
  • Normal wear and tear
  • Damage from unauthorized modifications
  • Loss of data or cryptocurrency

6.2 Disclaimer of Warranties

DISCLAIMER: EXCEPT FOR THE LIMITED WARRANTY ABOVE, OUR PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

6.3 No Guarantee of Security

While we implement industry-leading security measures, no system is completely secure. We do not guarantee that our products will be free from vulnerabilities or immune to all attacks.

7 Limitation of Liability

LIMITATION OF LIABILITY:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMPAXWALLET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF CRYPTOCURRENCY OR DIGITAL ASSETS
  • LOSS OF PRIVATE KEYS OR SEED PHRASES
  • INABILITY TO ACCESS CRYPTOCURRENCY
  • LOST PROFITS OR REVENUE
  • LOSS OF DATA

OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

8 Intellectual Property

8.1 Ownership

All intellectual property rights in our products, software, firmware, and related materials are owned by Lumpaxwallet or our licensors. These Terms do not grant you any rights to our intellectual property except as necessary to use the products.

8.2 Restrictions

You may not:

  • Copy, modify, or distribute our software or firmware
  • Reverse engineer or decompile our products
  • Remove any proprietary notices or labels
  • Use our trademarks without written permission

9 Privacy

Your use of our products and services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Key Privacy Points:

  • We never have access to your private keys
  • We don't track your cryptocurrency transactions
  • We only collect necessary information for order fulfillment
  • Your personal data is protected with industry-standard security

10 Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:

  • Your right to use our services will cease immediately
  • We may deny access to our website and support services
  • All provisions that should survive termination will remain in effect

11 Governing Law & Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in New York, NY, except where prohibited by law. You waive any right to a jury trial or class action lawsuit.

11.3 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of the modified Terms.

12 Contact Information

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: contact@lumpaxwallet.co.com

Phone: +15163887153

Address:
Lumpaxwallet
One Vanderbilt Ave. 65th Fl
New York, NY 10017
United States

By using Lumpaxwallet products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.